Terms & Conditions

Return Policy:

Due to the unique nature of all orders, all sales are final. Cancellations, returns, changes, or exchanges cannot be accommodated. In the unlikelihood of an event cancellation, customer will still be responsible for the remaining balance and for collecting their merchandise by event date. 

Payment:

A minimum deposit of 50% is required to process all orders. Once the order is placed, no changes can be accepted. 

Final balances are due upon merchandise arrival. 

Personal checks are not permitted for final payment. The accepted payment methods include cash or card. 

Measurements: 

Dresses are not tailored to precise measurements. Sizes are selected based on the manufacturer’s size chart that fits your figure most closely. Bridal on Main is not liable to cover any extra costs for changes in size or measurements. Sizes ordered that deviate from recommendations by stylists at Bridal on Main may not fit as intended, and Bridal on Main cannot take responsibility for such orders.

Alterations are not included in the price of your dress.

The customer affirms that the size being ordered is correct.

Orders:

Manufacturers do not provide exact shipping dates, so Bridal on Main is unable to specify an exact delivery date.

Bridal on Main is not responsible for delays beyond our control.

Manufacturers may have an additional charge for custom changes or rush orders.

Liability Waiver:

By placing an order, the customer agrees to respond promptly once notified by Bridal on Main that their merchandise has arrived.

Bridal on Main is not responsible for merchandise left 30 days from event date.

Bridal on Main is not liable for merchandise after it is inspected and leaves our store including but not limited to runs, stains, any damage, or sizing concerns.

The customer agrees that after giving final approval for the gown, they waive the right to make any claims regarding fit, design, color or quality of the dress. 

Authorization for Promotional Use:

By using our website and services, you grant us the right to use your images, testimonials, and any content you provide for promotional purposes. This includes, but is not limited to, use on our website, social media, advertisements, and other marketing materials. You retain ownership of your content, and we will credit you as appropriate.